FREQUENTLY ASKED QUESTIONS

  • We offer a full range of plumbing services:

    • Drain cleaning & sewer backup solutions

    • Hot water tank installs & repairs

    • Kitchen & bathroom plumbing renovations

    • Emergency plumbing services

    • Sump pump & backwater valve installs

    • Water filtration system installs

  • Absolutely. North Flow Plumbing & Heating is fully licensed and insured, so you can feel confident your property is protected and the job is done right.

  • Yes! We offer free, no-obligation estimates. You’ll get transparent pricing and honest recommendations every time.

  • No, unfortunately we are not licenced to work on air conditioner.

  • We proudly serve Dryden, Ontario and surrounding area. Not sure if you're in our service area? Just reach out and ask!

  • We work with top-tier brands like:

    • Rheen

    • Moen

    • Delta

    • Kohler

    • Bradford White

    • Uponor

    Have a specific product in mind? Let us know!

  • It's easy!

    • Call us

    • Email us

    • Or use our contact form — we’ll respond promptly to set up your appointment.

  • Yes. All installations and repairs come with a workmanship guarantee, and we honour all manufacturer warranties for equipment we install.

  • Absolutely. We regularly work on bathroom, kitchen, and basement renovations. We’ll coordinate with you or your contractor to ensure a smooth process.

  • We’re a local, trustworthy team focused on:

    • Quality work

    • Honest pricing

    • Clear communication

    • Respecting your home or business

    • Deposits: A deposit is required before ordering parts.

    • Special Orders: Special-order or non-stock parts are non-returnable and non-refundable.

    • Cancellations: If you cancel after parts are ordered, the cost of the parts (and shipping, if applicable) will still be charged.

    • Restocking: If a part is returnable to our supplier, a restocking fee (15–25% depending on supplier policy) will apply.

    • No-Shows: If an appointment is missed or communication stops after parts are ordered, the deposit will be forfeited.

    This policy ensures we can continue to provide fair pricing and reliable service to all customers.